A Cherokee County 911 dispatcher, currently in training, sent law enforcement searching for a suspicious man to a location 11 miles down the road.
The original call came into the center on March 2, when Mark Hutton called 911 to alert them to a suspicious man in his neighborhood.
In the 911 audio tape, Hutton correctly spelled Parc Drive with a "C" at the end, but the dispatcher typed the address in with a "K" sending law enforcement to a location in Woodstock, instead of the location of the incident in Canton.
"She entered it as 'park,' and sent it to another jurisdiction and this caused the delay of about 13 minutes in getting the sheriff's office dispatched," Director of the 911 Center Chris Collett said. "Yes, it is a wake-up call. Will this be the last mistake that is ever made? Absolutely not. But we hope to learn from this and move forward and this employee, certainly I want to encourage her to keep doing her job and this was a mistake and we are going to be better for it."
The emergency call came in after a suspicious man reportedly tried to abduct a group of girls out on a scavenger hunt. It was during a birthday celebration, near the 200 block of Parc Drive.
The girl's mother said her daughter was terrified.
"They were screaming," Caroline Hutton said. "A few of them were crying and really upset. It was serious, I knew something was up."
Investigators are looking for a silver, or dark grey, four-door car, possibly an Audi, Volkswagen Jetta or Honda. They believe it is a 2000 model with a Georgia tag ending in 697.
The 911 dispatcher was given a written letter of reprimand, and put back on remedial training with supervision. The dispatcher is about halfway through her training, but had been cleared to take calls without a supervisor prior to this incident.
Collett said the dispatcher feels terrible about what happened.
"It could have been worse, it could have been a terrible situation. We are very fortunate and blessed that it wasn't," Collett said.
Copyright 2013 WGCL-TV (Meredith Corporation). All rights reserved.
Friday, May 24 2013 10:30 PM EDT2013-05-25 02:30:43 GMT
The story is familiar. Students park their cars in a lot at Emory Village, go into a restaurant for lunch, but when they walk out they see a sight that gives them indigestion. "I found my car was booted,"More >
Students have complained that, for years, Alpha Booting Company has swooped in and booted legally parked cars.More >
Friday, May 24 2013 7:16 PM EDT2013-05-24 23:16:39 GMT
(RNN) – When faced with a cleaver-wielding killer who'd just murdered someone, what would you do? For Ingrid Loyau-Kennet, the answer was obvious. Instead of running for her life, she engaged him inMore >
A British woman voluntarily put herself face-to-face with an alleged terrorist and may have saved lives. More >
Friday, May 17 2013 7:16 PM EDT2013-05-17 23:16:53 GMT
One person has died in a crash near Harrisonville, MO, Thursday evening. The crash happened on Missouri Highway 7 and Walker Road. It involved a car and a tractor-trailer. Harrisonville is in Cass County.More >
Savannah Nash celebrated her 16th birthday last week. She died Thursday when her car slammed into a semi while she was texting during her first time driving by herself.More >