CBS Atlanta News questioned a local business on Thursday regarding a missing headstone at Greenwood Cemetery in southwest Atlanta.
The headstone was supposed to be placed on the grave of Mary Norwood's daughter, 37-year-old Carla Vincent, who suddenly passed away last May from cardiac arrest.
But Norwood wasn't able to give her daughter a proper burial. She told CBS Atlanta News that she paid more than $1,000 to Best Buy Caskets in Atlanta for the headstone to be installed more than nine months ago.
But the headstone was never placed at the burial site.
"It's unacceptable, it's just unacceptable," Norwood said.
Carla Vincent's sister, Brenda Johnson, told CBS Atlanta News that she didn't know what happened once the money was paid for the headstone.
"They're taking the customers' money and I don't know what they're doing with it, but they're not doing what they're telling the customers they're going to do," Johnson said.
So CBS Atlanta News went to Best Buy Caskets on Martin Luther King Jr. Drive to question management about when the headstone would be placed on Vincent's grave.
"All I have to do is drive two hours to Elberton to pick it up from the manufacturer," said Sean Moorer, who works for Best Buy Caskets.
Best Buy Caskets management told CBS Atlanta News that they needed an additional part to complete the installation, and Vincent's headstone was sitting on the showroom floor.
CBS Atlanta News asked Moorer if the headstone would be installed within the next week.
"Yes sir, well, by Friday it should be installed," Moorer said.
Copyright 2012 WGCL-TV (Meredith Corporation). All rights reserved.
Friday, May 17 2013 7:16 PM EDT2013-05-17 23:16:53 GMT
One person has died in a crash near Harrisonville, MO, Thursday evening. The crash happened on Missouri Highway 7 and Walker Road. It involved a car and a tractor-trailer. Harrisonville is in Cass County.More >
Savannah Nash celebrated her 16th birthday last week. She died Thursday when her car slammed into a semi while she was texting during her first time driving by herself.More >
Wednesday, May 22 2013 8:47 AM EDT2013-05-22 12:47:18 GMT
Atlanta firefighters are battling a large fire at United Transmission in downtown Atlanta.The building is located at 350 Marietta Street.Marietta Street near Ivan Allen Boulevard is closed.It is unclearMore >
Atlanta firefighters battled a large fire at United Transmissions in downtown Atlanta.More >
Wednesday, May 22 2013 8:25 AM EDT2013-05-22 12:25:04 GMT
Two billboards just went up around Atlanta to help get the word out Atlanta first responders and their families pushing for a better raise. The digital billboards are on Northside Drive at North Avenue,More >
Two billboards have gone up showing Atlanta first responders and their families are demanding raises.More >
Wednesday, May 22 2013 10:21 AM EDT2013-05-22 14:21:02 GMT
Authorities have issued an Amber Alert for a one-year-old girl who was in the backseat of a car stolen from a daycare center in Forest Park. It was just after midnight Wednesday when officers receivedMore >
A toddler who was in the backseat of a car that was stolen from a daycare center in Forest Park overnight is now safe in her parents' arms.More >
Tuesday, May 21 2013 7:16 PM EDT2013-05-21 23:16:48 GMT
MOORE, OK - The Oklahoma County Sheriff's office tweeted a photo of a frightened, muddy dog Monday after the deadly EF-5 tornado ripped through the town.The comment accompanying the photo said, "scared,More >
A heartbreaking photo of a little dog guarding the body of his owner, who was killed in the Moore, OK, tornado, is going viral.More >
Wednesday, May 22 2013 9:28 AM EDT2013-05-22 13:28:05 GMT
No one was injured when a train struck a MARTA bus Wednesday morning.It happened at West Howard Avenue and North McDonough Street. Decatur police have not released any additional details.CBSAtlanta.comMore >
No one was injured when a train struck a MARTA bus Wednesday morning.More >
Tuesday, May 21 2013 11:15 PM EDT2013-05-22 03:15:51 GMT
It has been more than 2 years since a tornado with winds of 175 miles per hour demolished homes and businesses in Ringgold, Catoosa County. But, the pain of the past is still visible in many parts of theMore >
It has been more than two years since a tornado with winds of 175 miles per hour demolished homes and businesses in Ringgold, Catoosa County. But, the pain of the past is still visible in many parts of the city and the emotional scars run deep.More >