ATLANTA (CBS ATLANTA) -
There are more issues for MARTA. This time it's not with the passes to let you ride, it's the signs that tell you when and where to go.
The problem is with the digital signs that tell riders if their train is on time or running late. Some riders have been dealing with the problem since April.
Marquis Solomon has run into the broken signs. "As soon as I walk into train station I look to my left or right to find signs and learn when trains going to be coming, so it's a big deal," said Solomon.
It's one of the first things a lot of riders do; look for the signs, and when they're not working, riders said it makes for a very stressful wait.
Rider Kaela Peterson is very annoyed with the signs. "I get anxious, I get nervous. I start shaking. I have to work. I support myself and if I can't I'm stuck."
And some have already been burned. "I rely on MARTA like no other. I rely on the signs like no other. A few days ago the sign wasn't accurate and I was late to work. I missed work completely."
It's something riders said is unacceptable. "I believe if the sign goes out they should have a plan to replace it in 30 days at the most," said Solomon.
Peterson said it should be fixed immediately. "I pay taxes, my family pays taxes to have those working and they're not. I feel like they need to step up on their game," said Peterson.
MARTA wouldn't do an interview with us, but they did release a statement about some turnover with those who handle the maintenance.
It said, "Since CBS outdoor took over operation of the signs in April 2012, CBS outdoor has experienced some service outages with the equipment."
It later said, "Currently, there are approximately 26 signs not providing 'next train' information. MARTA is working diligently with CBS outdoor to fix these signs as soon as possible."
We will of course keep an eye on this and make sure MARTA does what it says.
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