ATLANTA (CBS ATLANTA) -
Kathy King returned from work to find her home ransacked. Her nanny, who'd been taking care of her twin boys, had been tied up, and threatened with a gun.
That was July 18 - a day, King said, was the worst day of her life. The robbers stole a Dell computer, Macbook and other electronics. Since that day, King said she has been waiting for whoever has her Mac to turn it on.
"I can track the computer through iCloud," King said.
When that big break in the case finally came in the form of an email that said King's iMac had been found she was ecstatic. The email hit on July 25 at 10:55 p.m.
"For me, this is like, oh my gosh, this has broken the whole case. Now, it's going to get solved and these guys are going to get caught," King said.
King said she immediately called Atlanta police to alert them to the break in her case.
"Atlanta police told me it wasn't their jurisdiction, so they couldn't do anything," King said. "They told me to call Douglas County police, which I thought was weird. Why shouldn't detectives in Atlanta do that?"
King explained that Douglas County police went to the apartment complex located in Lithia Springs where the computer's location was showing up on her Google maps. Police knocked on the door, but no one answered.
"I think if Atlanta had gotten involved they could have done a lot more," King said. "With the location of the computer from iCloud, that should have been enough to get a warrant and go in. I think they completely missed an opportunity."
King said the computer hit on a location again the next morning July 26 at 1 a.m. Again, King said she contacted Atlanta police but never heard back.
On Aug. 3, King said the computer turned on again. She called detectives at Atlanta police again and was told something else.
"I was told the detective was off, and I could call back on Monday," King said. "If something happens, and that detective is not there, the person in charge should be able to say, ‘Hey we've got something legitimate here. A lead on one of my cases and get somebody else involved.' A major break in a crime should not be left alone, waiting on somebody to come back to work."
Sergeant Curtis Davenpot with the Atlanta police released this statement:
"The Zone 2 Commander has been made aware of the victim's concerns. If true, the handling of her call is unacceptable and he will ask for an internal investigation to determine if departmental policies and procedures were violated and whether disciplinary action is merited. He has also sent investigators to speak with the victim immediately. As far as the case is concerned, we have been able to develop some leads and are following up on those currently."
King locked her computer so no one can access her personal information. But locking it through Apple also means she can't track it unless she unlocks it. All of her children's baby pictures are on the computer and King worries if the thieves can access the computer, they will delete all of her files, losing the first pictures she's ever taken of her children since they were born a year ago July 30.
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