Better Business Bureau employee Dottie Callina noticed a flyer on her mailbox in Morrow a few weeks ago claiming she had weather-related damage to her roof.
"You can't tell from the street that I have any damage on my roof. So I'm thinking to myself, how do these people even know there's any damage?" Callina asked.
The flyer called the matter ‘URGENT' and suggested she contact Kimor Roofing of Atlanta. It went on to say, "DO IT NOW WHETHER YOU THINK YOU HAVE DAMAGE OR NOT!!!"
"To my surprise it said I had hail and wind damage on my roof and I was really taken back because in September we had a new roof installed and in this city it has to be inspected," Callina said.
Callina said her roof passed inspection and there hasn't been any hail since it was installed. Plus, Callina has worked for the Better Business Bureau for more than 20 years.
"So I knew this was very suspicious," Callina said.
So CBS Atlanta News tried to track down the manager of the company, John Williams. The business address ended up being a P.O. Box at a shipping store in Stone Mountain located at 971 North Hairston Road. Our investigation then led us to a vacant store on Redan Road where we managed to get Williams on the phone.
"So tell me why you're leaving a notice like this on a mailbox when someone has a brand-new roof?" CBS Atlanta Reporter Adam Murphy asked.
Williams said his report was only a ‘glance' of the roof from the road and that it may not necessarily be an accurate assessment.
"I'd say be careful whose mailbox you put flyers on. It may not only be a 27-year employee of the Better Business Bureau who knows better to check this out and to call Adam Murphy who asks the ‘Tough Questions' and puts out a warning for other consumers, but it also could be an employee of the Office of Consumer Protection," Callina said.
The Better Business Bureau has contacted the Governor's Office of Consumer Protection for further investigation.
Copyright 2012 WGCL-TV (Meredith Corporation). All rights reserved.
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